Frequently Asked Questions

If your landlord hasn’t protected your deposit, you are entitled to the return of your deposit as well as penalty payment of up to three times the value of your deposit. Plus, your landlord cannot serve you notice to leave the property until your deposit has been registered.
If your landlord didn’t register your deposit within 30 days, you are entitled to your full deposit back. In addition to this, you could also be awarded up to three times your deposit value. At Deposit Claims UK, we aim to recover the maximum award from your landlord and will provide you with professional legal representation throughout any court process.
We firmly believe you do. This is because landlords’ lawyers are often very aggressive in their approach to defending their clients in deposit dispute cases. What’s more, you may have other claims against your landlord that you could like one of our experienced professionals to deal with.
Very rarely do our clients need to attend court when making a deposit claim against landlord. In most cases, we’re able to settle without the need to go to court. Should your landlord refuse to return your deposit, then we’ll arrange for a specialist court advocate to attend on your behalf and fight the case for you.
If you have already left the property, then Deposit Claims UK can still file a deposit claim on your behalf in order to win the tenancy deposit compensation you’re owed. In fact, you can claim up to six years after moving out of a property.
In short NO. Unless there are breaches of your tenancy agreement, if your landlord serves you Section 21 eviction notice, it will not be valid and the court will not allow an application for possession.
Yes you can, providing your landlord failed in their duty to protect your deposit. We can take on the hassle of making an unprotected deposit claim. For free information, just get in touch.

Under the Housing Act 2004, if a tenant pays a deposit to rent a property then the landlord must register that tenancy deposit with one of three authorized government deposit schemes within 30 days of the deposit being paid.
The legal requirements on a landlord are that:-

  1.  They must register the tenancy deposit with a government authorized scheme within 30 days of it being paid; and
  2. They must give the tenant and the person who paid the deposit (if someone else paid the deposit) the prescribed information within 30 days of the deposit being paid.
Prescribed information is the information which a landlord must give to the tenant which informs them that the deposit is registered with one of the government authorized schemes. The landlord must provide the tenant with certain information concerning the tenancy deposit protection scheme with which the deposit is registered.
A full copy of Statutory Instrument number 797 of the Housing (Tenancy Deposits) Prescribed Information Order 2007 can be found at

Under current laws the following rules apply about rental deposits:-

If you paid a deposit to your landlord or their agent and they failed to register the deposit in a deposit protection scheme within 30 days of you paying them then you will automatically be entitled to receive your full deposit back (regardless of fault). You will also receive between one and three times your deposit value as compensation, this is in addition to your deposit, any costs and interest.

You may be entitled to £1000’s in compensation!

With our No Win No Fee scheme you only pay us when we win your case

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